Legal
The agreement governing your use of our website and services.
Last updated: March 23, 2026
These Terms of Service ("Terms") govern your access to and use of the SersweAI website at sersweai.com and all AI automation services provided by SersweAI ("we," "our," or "us"). By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
SersweAI is an AI automation services agency. We design, build, and deploy custom automation systems for businesses, including but not limited to:
The specific scope of work for each engagement is defined in a separate project proposal or statement of work agreed upon by both parties before work begins.
When engaging SersweAI for services, you agree to:
Delays caused by failure to fulfill these responsibilities may impact project timelines without liability to SersweAI.
Upon full payment, you own all custom work product created specifically for your engagement. This includes custom automation workflows, configurations, scripts, and integrations built for your business. You receive full rights to use, modify, and distribute the deliverables as you see fit.
We retain ownership of our proprietary tools, frameworks, templates, and methodologies that existed prior to or were developed independently of your engagement. We may use general knowledge, techniques, and non-confidential learnings from our work to improve our services for other clients.
Automations we build may rely on third-party platforms (such as n8n, Supabase, OpenAI, or other APIs). Your use of those platforms is governed by their respective terms of service and licensing agreements. SersweAI is not responsible for changes to third-party pricing, availability, or terms.
Both parties agree to keep confidential any proprietary or sensitive information shared during the engagement. This includes business strategies, customer data, system credentials, and technical architecture. Confidentiality obligations survive the termination of the engagement for a period of two (2) years.
Confidential information does not include information that is publicly available, independently developed, or rightfully received from a third party without restriction.
We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards. We will make reasonable efforts to fix any defects in our deliverables reported within 30 days of delivery at no additional cost.
Beyond this limited warranty, our services are provided "as is." We do not guarantee specific business outcomes, revenue increases, lead conversion rates, or any particular results from the systems we build. The effectiveness of automation depends on many factors outside our control, including your business model, market conditions, and how the systems are used.
To the maximum extent permitted by law, SersweAI's total liability for any claims arising out of or related to these Terms or our services shall not exceed the total amount you paid to SersweAI in the twelve (12) months preceding the claim.
In no event shall SersweAI be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, regardless of whether such damages were foreseeable or whether we were advised of their possibility.
You agree to indemnify and hold harmless SersweAI from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from your use of the deliverables, your violation of these Terms, or your infringement of any third-party rights.
When using the SersweAI website, you agree not to:
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or our services shall be resolved in the state or federal courts located in California. Both parties consent to the personal jurisdiction of such courts.
We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms. For active client engagements, material changes will be communicated via email.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
If you have any questions about these Terms of Service, please contact us: